Email addresses and numbers for PEPPM staff ready to offer helpful customer service

 

Our team works collaboratively to support both buyers and vendors.

To get the fastest response, please use the contact option below that best matches your question — and don’t worry, we’ll loop in the right people if needed.

Peppy’s tip: Not sure who to contact?

Start with info@peppm.org
and we’ll get you to the right place.


Not sure who to contact? Start here 👇

📨 General questions or not sure where to start

📧 info@peppm.org

🛒 Order support for buyers and vendors

📧 orders@peppm.org

🤝 Buyers & Vendors: Contracts, bids, participation, or general program questions

📧 Amber Lind – alind@csiu.org

🏫 Buyers (or vendors) with complex questions or needing deeper program guidance

📧 Thomas Caruso – tcaruso@csiu.org

📄 Vendors only: Price lists, ordering instructions, or contract documents

📧 peppmdocuments@peppm.org

📣 Vendors only: Marketing Opportunities

📧 marketing@peppm.org

💻 PEPPM.org and Epylon.com login, registration, or eBid system support

📧 service@epylon.com

📞 (888) 211-7438


PEPPM Staff Contacts

General Information

📧 info@peppm.org
For general questions about PEPPM, help getting started, or when you’re unsure who to contact.
This inbox is monitored by Carol Styers and supported by the PEPPM team.


Program, Buyers & Vendor Support

Amber Lind
Cooperative Purchasing Programs Manager
📧 alind@csiu.org
📞 (570) 246-5937
Primary contact for buyers and vendors regarding PEPPM contracts, bid participation, onboarding, compliance, pricing, and general program questions.

Thomas Caruso, PCSBA, M.Ed.
Director of Cooperative Purchasing
📧 tcaruso@csiu.org
📞 (570) 246-5931
Supports buyers and vendors with in-depth questions about cooperative purchasing, contract structure, and program guidance.


Orders, Compliance & General Support

Carol Styers
Order Compliance Coordinator
📧 info@peppm.org | cstyers@csiu.org
📞 (570) 523-1155 ext. 2161
Provides general support for buyers and vendors, including order compliance, purchase order and quoting assistance, vendor training and webinars, and routing inquiries to the appropriate PEPPM team member.

Jill Gemberling
Order Specialist
📧 orders@peppm.org
📞 (570) 523-1155 ext. 2145
Order support for buyers and vendors, including quote review, pricing verification, purchase order assistance, and order status.

Vickie Norman
Order Specialist
📧 orders@peppm.org
📞 (570) 523-1155 ext. 2436
Order support for buyers and vendors, including quote review, pricing verification, purchase order assistance, and order status.


Contracts, Pricing & Documentation

Michelle Kipple
Cooperative Purchasing Data Specialist
📧 peppmdocuments@peppm.org
📞 (570) 523-1155 ext. 2126
Vendor support for submission of PEPPM Price Lists, Ordering Instructions, Authorized Reseller additions, and Contract Documentation.


User Account and Website Support

Epylon Customer Service Team, PEPPM’s eCommerce Partner

📧 service@epylon.com
📞 (888) 211-7438
Help with PEPPM.org and Epylon.com website access, registration, and eBid system issues.


Sending Purchase Orders

📧 orders@peppm.org
Please include a contact name, phone number, and email address.


Helpful Tip

Including your organization name, purchase order number, and vendor or contract name (if applicable) helps our team assist you more quickly.

The PEPPM staff is a group of experienced public sector employees of the Central Susquehanna Intermediate Unit in Milton, Pennsylvania. They are leaders in educational purchasing and information technology. As purchasing agents, the group solicits bids, evaluates responses, and recommends awards to the agency’s board of directors.


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